FAQ

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FAQ

1. What is the difference between a regular course and an intensive course?

With a standard course you can complete one half of a level (e.g. A1/1) in one month. With an intensive course you can complete one whole level in one month (e.g. A1 = A1/1 + A1/2).

2. Is there a placement test?

Yes, you can find the test here on our website. It will help you evaluate your German language level.
You can also take the test at our school. We are located at Capistrangasse 10, 1060 Wien and are open Monday – Friday, 11 a.m. – 3 p.m.

3. Can I take an official language exam at your school?

Our courses will prepare you for the ÖIF and ÖSD exams. At the end of each course we will conduct a practice test. The official exams take place at a partner school. We will provide you with the needed contact information.

4. Do I get a certificate when I finish the course?

Yes, at the end of your course you will get a certificate which states the completed language level and the total hours of your training.

5. How many people take part in one course?

Our courses have a maximum of 12 people.

6. Is it possible that a course gets canceled?

Yes, if there are four or less registrations for the course, the course won’t take place this month. All registered students will be notified in time about the cancellation.

7. Is there a way to make up for a missed lesson?

There won’t be extra classes, but our teachers will provide you with the discussed materials and exercises for you to practice at home.

8. Are there additional exercises?

Yes, you can find additional exercises for each language level here on our website, furthermore you can visit our Youtube page for informative videos with German subtitles about different topics around the German language. 

9. Until when can I cancel my booking?

Please let us know as soon as possible if you want to cancel your booking. Until one week after the course started (Friday of the first course week) we will refund 100 % of the course fee.

10. Do the teachers explain things only in German or also in different languages?

We will help you in English if needed and furthermore use, especially in beginner courses, a lot of pictures, dictionaries and other materials to teach German the best way possible. But note that some students don’t speak English therefore we try to keep it to a minimum.

11. Can I get a visa with your German courses?

Yes. Please pay the course fee in advance. Then we’ll send you a confirmation of your payment. Please send this confiramtion to the Austrian embassy of your country yourself. Meanwhile, you also have to apply for a visa. In our experience the Austrian authorities will issue a visa if you sign up for one of our courses. But since requirements may vary in different countries, we kindly ask you to find out for yourself. In case you are being denied a visa, we’ll send you back the money with a deduction of 50 euros for our efforts.

Unfortunately, we cannot provide you with accommodation. You can find student rooms i.e. at link or in the Facebook-Group: „WG-Zimmer in Wien gesucht".
 

13. How long does it take to complete one language level?

With a standard course you will need two months, with an intensive course you can complete one level in one month.

14. Where do the students come from?

Our students come from all over the world. Last year (2018) we taught students from 82 different countries.

15. How old are the students?

Participation in our courses is possible from the age of 13. Our oldest student was 92 years old. In average our students are between 25 and 35 years old.

16. Are there courses for children under 13 years?

We offer one-on-one trainings or classes in small groups on request.

17. Do the books used in class cost extra?

Yes, the books used in class are not included in the course fee. One book is around 20 €. There are several ways to get the book. Two options would be buying it at our school in cash or in the bookstore across the street called “LifeBooks”. We use the following books:
 
Course Book
A1 Schritte plus 1 – Kursbuch + Arbeitsbuch A1/1, Hueber
A2 Schritte plus 3 – Kursbuch + Arbeitsbuch A2/1, Hueber
B1 Klipp und Klar – Übungsgrammatik Grundstufe B1, Klett
B2 ÖSD Zertifikat B2 – Übungsmaterialien Band 1
C1 Aspekte neu – Mittelstufe Deutsch Lehrbuch C1, Klett

18. Will the confirmation of a booked german course be accepted when applying for a visa?

Yes, but please double check if you need a passed exam. The exams take place in partner schools.

19. What can I do when I don’t like the course?

Please let us know as soon as possible, via email or face to face if something is bothering you. We will try to fix it right away. However, if you are still unhappy with the course you can cancel your booking until one week after the courses start (Friday of the first course week) we then will refund the total course fee.

20. Are there other events taking place?

Once a month we have a meetup called “Deutschcafé”. Everybody is welcome, active students and alumni. We meet in a relaxed atmosphere, sit down with a cup of coffee or tea to talk, practice german and get to know each other better. Information about the date and place will be announced in time on our facebook page and in school.

21. Are there additional services?

We offer free Wi-Fi, free coffee and tea, a library with textbooks and a school with perfect location in one of Austria’s biggest shopping streets.

22. Is the school open on public holidays?

If there is just one public holiday in a month, the lesson that day will not take place and there will be no alternative date to make up for the lesson.
If there are two ore more public holidays in a month, one of those days the lesson will take place, the other won’t. Around Christmas and New Year the school is on a two week holiday break from 23 December 2019 to 5 January 2020.

Contact

+43 676 716 6189

Opening hours
Monday - Friday / 9 am - 3 pm

Adress
Capistrangasse 10
1060 WIEN

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